A couple of weeks ago, we had brought a patient in to the hospital. We cleaned the ambulance and finished up the paper work and just as I was leaving, a family member of the patient mouthed thank you to me. Caught off guard, I said something like, "anytime....." Dumbbell!
Then yesterday, a little white haired elder drove up to the curb, rolled down her window and said "we really appreciate you guys". This time I was ready and said "thank you" No other words came to mind.
Thank you's are few and far between in this job, so if you thank a paramedic and they say something stupid, like I did, please know that we really appreciate it, and that it means the world to us.
I made sure that I passed on the comments to all my coworkers, I just left out my replies.